business operations manual

Nov 10
2008

business operations manual
What is the best way to organize an Operations Manual for a large enterprise?

We have manuals for each of our departments (it’s a large construction company) for how we do business. Estimating, Project Management, General Administration, IT, etc. etc. We are exploring Wiki’s, Sharepoint, etc. And just need an efficient and effective way to:
1) Manage Change (i.e. making it super easy to update these documents);
2) ensuring QA/QC around the Changes;
3) Making it easy to search and find relevant information;
4) Making it easy to access, read (i.e. a global tree or index) and potentially print (although this is diminishing) the documents);

Right now all the documents are in separate word or PDF files in a basic sharepoint implementation.

Any assistance or suggestions would be greatly appreciated.

OPERATION MANUAL is different than what has been explained.

any way the manual which you wanted to developed can be managed with hyperlink to connect different document.
when you find an error (or requires editing) a particular document only need to be replaced.
you can built with word search engine – ready component – library examples are available.
for point 4 – pdf format has inbuilt provision

next point

if all the documents are in separate word or PDF files – still you can make it user friendly.

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